TERMS AND CONDITIONS OF USE
1. SPECIFIC SALES CONDITIONS:
The customer acknowledges knowing, at the time of placing the order, the particular conditions of sale indicated on the screen (name, component price, weight, quantity, details of the products, etc.) and expressly declares to accept them without reservation . The execution of the order and its confirmation by the client materialize the full and complete acceptance of the particular conditions of sale, only applicable to the order.
2. INFORMATION ABOUT THE PRODUCTS ON SALE:
The descriptions of the products proposed by Conservalia S.L on its website are exact, and are based on the information provided by the brands and / or suppliers of the products.
All the data included in each product file and / or in its photograph have a purely informative function, therefore, Conservalia SL declines any responsibility for the appearance of errors in said information, although it is committed to take all the measures within its reach. to correct as soon as possible the aforementioned errors or omissions after having been informed of them.
3. METHOD OF PAYMENT:
There are 2 Payment options:
1. Credit cards.
3. Bank Transfer
At the end of your purchase, you will always receive a confirmation by EMAIL, as well as information on when your order has arrived.
Review for the last time all the data and the articles you want, verifying that everything is correct. You should read the conditions of purchase and accept them (making sure you have understood them)
4. PRICES:
All the prices of the products are in Euros and US Dollars and may include or not taxes.
5. ORDER DELIVERY:
Orders will be made available according to the sale Incoterm.
Delivery according to the Incoterm, 2 weeks after approving Labels, Cartons and payment method accepted.
The owner of this store is not responsible for the malfunction of the transport service hired by the purchasing company.
6. INCIDENTS:
Conservalia S.L establishes the following detailed procedure below: Any incident must be notified. This notification must be generated by sending an e-mail to Conservalia S.L In the e-mail you must
specify the product code, the buyer's data, the contact telephone number and the reasons for the incident.
7. RETURN AND CHANGE POLICY:
Conservalia S.L establishes the following detailed return procedure below:
The buyer will have a period of 7 working days from the time of receipt to notify the return of your order or part of it. This notification must be generated by sending an e-mail to Conservalia S.L In the e-mail you must specify the product code, the buyer's data, the contact telephone number and the reasons for the return.
Conservalia SL will provide a return code for the parcel company pick it up from that moment, the buyer has a period of 3 calendar days to return the products returned The product must be in perfect condition and with its packaging and labeling original. The return can not take place in any case if the products supplied were manifestly object of use, or if the wrapping of the brand has been violated in any way. You must not present deeds, stickers or packing tape.
1. The product must keep all the accessories with which it has been served and are specific to the brand.
2. The return number must be clearly written outside where the shipping address is indicated.
3. The return must be made through the parcel company contracted by Conservalia S.L for that service.
4. The product must be in perfect condition and with its original packaging and labeling. The return can not take place in any case if the products supplied were manifestly object of use, or if the wrapping of the brand has been violated in any way. You must not present deeds, stickers or packing tape.
If it is a return, FOR AN OUR ERROR, when sending a different product to the one requested or for receipt of said item broken or in poor condition Conservalia SL assumes any type of transport cost (this cost will not be assumed in the event that when making the change, you want to add new products to the package, since it is considered a new purchase).
In any other case of return (not motivated by our error) the transport costs will be borne by the buyer user; As soon as the return is received, the purchase payment will be made (without counting shipping costs) through the payment method used.
8. CONTACT US:
To resolve any questions you have about your order, about these "CONDITIONS", or make any claim, return or suggestion, you can go to the following email address: info@ecanners.com This e-mail address is protected against spam bots. You need JavaScript enabled to view it.
9. MODIFICATION OF PURCHASE CONDITIONS:
Conservalia S.L reserves the right to modify, limit or cancel the "CONDITIONS OF PURCHASE" or the "GENERAL CONDITIONS" at any time and without prior notice, by incorporating the new conditions on the website. The "CONDITIONS OF PURCHASE" and "GENERAL CONDITIONS" applicable will be those in force at the moment of CONFIRMING the comparison made
10. COMPLIANCE OF THE PURCHASE AGREEMENT:
The obligations set forth in these "PURCHASE CONDITIONS" as well as the provisions of the "GENERAL CONDITIONS", shall be binding, both for
Conservalia S.L as for every user who CONFIRMS the purchase and sale of the products of this website, constituting the "GENERAL CONDITIONS SALE" the purchase contract valid and applicable between the parties.
11. CONFIDENTIALITY OF DATA:
We inform you that the information you provide will not be transferred under any circumstances without your express authorization. And will be treated within the current regulations on data protection, Organic Law 15/1999, of December 13, Protection of Personal Data. (LOPD) They will be included in a computer file called clients. The function of collecting this data is to be able to prepare a budget, inform them of our services and products of our company. And by signing this form you are expressly accepting the receipt of them, by any means of communication. The consequence of not completing this form properly would be that you would not have access to our services or promotions. The person in charge of said file is CONSERVALIA S.L with CIF B73375719, with address for the purposes of notifications in the Carril de la Condesa street, nº 58, 11th floor, 30010 Murcia. We inform you that your data will not be transferred to any other company. We inform you that your data will be transferred to companies of the group CONSERVALIA S.L with CIF B73375719. You have the right to receive an answer to any question, query or clarification that may arise from this form. You have the right to access, opposition, rectification, cancellation of your personal data, by writing to the above address or by email to info@ecanners.com. All your data will be definitively removed from our database for the following reasons: 1st - at your request. 2nd - when they are no longer necessary for the purposes that led to their collection.